African Black Soap

Notice

We understand that missing packages can be frustrating. Unfortunately, due to recent instances of product theft and resale, Sheair Butters is no longer able to offer courtesy resends for items marked as delivered by the courier but reported as missing by the customer. However, we are committed to helping you locate your package.

Please **file a claim directly with the courier** using the tracking information provided with your shipment. The courier will be able to investigate the matter and offer further tracking information or assist you in seeking a refund, as per their policies.

We apologize for any inconvenience this may cause and appreciate your understanding.

USPS⁣
Customer Service: 1-800-275-8777⁣
Click here to file a claim with USPS⁣
⁣
DHL⁣
Customer Service: 1-800-225-5345⁣
Click here to file a claim with DHL.⁣
⁣
UPS⁣
Customer Service: 1-800-742-5877⁣
Click here to file a claim with UPS.

FedEx
Customer Service: 1-800-463-3339
Click here to file a claim with UPS.

Standard Shipping Rates

Shipping rates are based on the weight of your package and are automatically generated by the shipping provider of your choice, not Sheair Butters.

Packages weighing over 16-ounces (1 pound) automatically ship via Priority Mail. To keep prices low, we use Priority Mail Padded Flat Rate Envelopes, which offer significant savings over traditional Priority Mail boxes, which can become quite expensive depending on the weight and distance your package must travel.

Summer Shipping Rates

During the warmer summer months, generally from June to the end of August, Sheair Butters will only ship ‘My Everything Cream,’ regardless of its size and weight, via Priority Mail. This method, which usually takes 1-3 business days, will help insure your product does not arrive melted. 

We use thermal mailers and cold packs during the summer months, which add both weight and bulk, facilitating the need to change our shipping policy for this time of year.

As always, once the weather cools down, so will the shipping costs.

Our 16 oz ‘My Everything Cream’ already ships via Priority Mail because it weighs 1 pound. However, our 8 and 12-ounce sizes generally ship for 3 to 4-dollars less because they weigh under a pound.

We know the shipping increase sucks, but again, to ensure the cream does not arrive melted or leaking, this is a measure we must now take yearly. 

Mis-Delivered Packages - Wrong Address Provided

Please double check your address before submitting your order. Sheair Butters will not be held financially responsible if you input the wrong address and your package is delivered to someone else. In the event your package is returned to us because of a wrong address, we will resend the package, but you are responsible for paying all shipping charges.

Mis-Delivered Packages - Address Cannot Be Found

In the event your chosen shipping provider cannot find your address and your package is marked “Return to Sender,” or if the recipient fails to collect the package from the delivery facility within the specified timeframe, the customer will be responsible for covering the new shipping charges for re-shipment. It is essential to double-check and provide accurate shipping information during the ordering process to avoid any potential complications.

Processing Time

All orders are processed within 5-7 business days. Once your order ships, you will receive a shipping confirmation email with your tracking number. You will then be able to track your package within a couple of hours.

We take great care to insure your product arrives safe and secure. We use several packaging options, including corrugated boxes that can withstand 200 pounds, extra padded bubble mailers, and insulated mailers. Should your package somehow arrive damaged, please contact us immediately with photos and we will file a claim and seek to resolve your issue in a speedy and mutually beneficial manner.

Free Shipping - US Only

Orders $100 and over ship free.

Returns & Refunds

Due to the personal nature of our products, we do not accept returns and all sales are final.

Thank You

As always, we thank you for understanding and continuing to support our little mother-daughter run business.

If you have any questions, comments or concerns, please don’t hesitate to contact us.

We all know African Black Soap is a winner when it comes to fighting skin conditions like acne and dark spots. But did you know you can also use it to do things like clarify your hair, remove deodorant build-up from your clothes, and even get out old, dried blood?

I have been experimenting with this miracle soap for some time now, and have come to the conclusion that African Black Soap is something every household should have on hand due to its many uses.

I was hand-washing a number of my daughter’s delicate garments the other day, when I came across the usual problems we have with her shirts: white deodorant stains that are nearly impossible to get out. In front of me at the sink was a bar of African Black Soap, and so, I decided to give it a try. Sure enough, with little to no effort, I massaged the soap over the stain, and it dissolved the deodorant in seconds… no scrubbing needed.

A few months back I came across more of my daughter’s clothes, this time with old dried blood. As always, I grabbed the African Black Soap that was nearby and hoped for the best. To my utter amazement, the soap easily got out the dried blood, and a very expensive garment was saved from the garbage heap.

Likewise, I have also noticed that any type of build-up, whether on the hair or skin, will easily be dissolved by using African Black Soap. If your hair feels limp from years of using heavy butters and pomades, you may need to clarify, using African Black Soap as your shampoo. The same goes for your skin, if it looks dull or you’ve noticed the area under your arms feels coated or looks ashen, you probably have deodorant build-up and should cleanse with African Black Soap and a Salux Exfoliating Cloth.

We sell this marvel in two sizes, one 8 ounces and the other 16 ounces. For ease of use in bathing and shampooing, we naturally recommend the easy-to-hold, 8-ounce oval bar. But for bigger jobs around the house, like laundry, we suggest the large 16-ounce size. Both sizes are pretty long-lasting, so long as you do not leave them sitting in water. ABS melts easily, so make sure you always store it in its own soap dish, preferably one that allows water to leak through the bottom.

And don't forget, if ABS is used on the hair or skin it should always be followed-up with an intensive moisturizer, like our popular 'My Everything Cream.'

Update: We now sell African Black Soap in paste form. 

• Plantain Skins 
• Cocoa Pod Ash 
• Palm Kernel Oil
• Coconut Oil
• Shea Butter

• Apply to damp skin and massage gently for one to two minutes. Rinse thoroughly. Follow up with a smidgen of one of our expertly hand-crafted Body Butters.
• Please note, African Black Soap should always be followed up with an intensive moisturizer. 
• Caution: Soap may contain small particles of husk. Do not rub bar directly onto skin.

• Keep in cool, dry place. Soap will melt if exposed to high temperatures or left sitting in water.